EES Border Systems "failed", says Holiday Extras CEO

Cassie Nunn-Price • September 7, 2026

Biometric

(Copyright Holiday Extras, reproduced with kind permission)


EU Lets EES Safeguard Lapse With No Fix, As Holiday Extras Warns Of Up To £3.7 Billion Cost To British Travel Spending This Year

Holiday Extras says the EU's decision to let emergency EES flexibility expire without a fix, rather than either extending it properly or getting the system working, is the clearest sign yet that the border scheme has failed and should be rolled back.

 

The temporary mechanism that let airports suspend EES biometric checks during severe queues expired as scheduled on 6 September, despite a joint push from nine member states and public appeals from IATA, ABTA and airport operators to extend it. The European Commission chose not to grant a formal extension.

 

Instead, early reports since the deadline passed suggest several border points are simply not applying full checks in practice: Greek border guards are reported to have quietly waved UK passengers through without biometric checks, Eurotunnel says it is still waiting on French authorities to confirm timing for the next stage, Eurostar says registration is continuing to be done manually by border staff, and the Port of Dover does not expect any change for car drivers in the coming week.

 

Holiday Extras says this leaves travellers facing exactly the kind of unpredictable, border by border patchwork the flexibility mechanism was meant to prevent, now with no formal safety net at all.

 

The lapse comes as the EU's related ETIAS travel authorisation scheme, which was due to follow EES into operation later this year, quietly disappears from view rather than being formally delayed. The EU's own ETIAS website has removed its "last quarter of 2026" launch target without any public statement explaining why, even as reporting on internal EU discussions suggests the agency building the system has already concluded a 2026 launch is not achievable.

 

Holiday Extras says a scheme cannot be taken off the EU's own website by accident: this is the EU quietly conceding a failure it will not say out loud. ETIAS was only ever designed to follow EES into operation once EES itself was running smoothly. Removing the date without comment is, in effect, an admission that EES has not reached that point.

 

Holiday Extras first modelled the cost of EES disruption in May, based on a survey showing that 3.3% of UK holidaymakers had already changed their holiday plans because of EES queue times, with a further 17.8% saying they were likely to. Applied to ONS data on UK trips abroad, that modelling put at risk around £1.9 billion in British tourist spending diverted away from Schengen destinations in 2026, at a central 20% conversion rate on stated intent.

 

Four months on, with queues still running for hours at peak times across France, Spain, Italy and beyond, and now a full year of EES disruption ahead with no clear end point, Holiday Extras believes the higher end of its published range is the more realistic outcome. At a 40% conversion rate on stated intent, the same modelling puts the full year loss to the Schengen zone at closer to £3.7 billion in diverted British spending, more than the entire modelled cost of the disruption Holiday Extras first flagged in the spring.

 

Spain remains most exposed, as the largest single destination for British visitors to the Schengen area, followed by France and Italy. Greece, which broke ranks in April to exempt UK nationals from EES checks before being forced to reverse course, has already banked a measurable uplift in UK bookings during the period its exemption was in place, evidence that British holidaymakers respond quickly and visibly to friction at the border.

 

Matthew Pack, CEO of Holiday Extras, said:

"Since the EU won't say this plainly, we will. These border systems have failed. ETIAS depended on EES rolling out in good order, and quietly dropping the launch date rather than admitting a delay is a clear, if unspoken, admission that EES hasn't worked. At the same time, the EU is waving away every request from governments, airlines and airports for a proper extension of the flexibility that got it through the summer, while border staff quietly keep using it anyway because the alternative is worse queues.

"That leaves two EU borders. There's the one in the announcements, where EES runs smoothly and ETIAS is on track. And there's the one on the ground, the one holidaymakers actually queue at, haphazardly enforced by border guards, where everyone knows the truth: nothing here is working as planned. A system that needs this much quiet improvisation to function isn't ready. The honest response is to say so, roll it back, and rebuild it properly."

 

Holiday Extras' updated modelling and full methodology, including the sensitivity range underpinning both the £1.9 billion central estimate and the £3.7 billion upper estimate, is published and adjustable at holidayextras.com.


Holiday Extras is the UK's leading provider of holiday extras, specialising in airport parking, hotels, lounges, transfers and travel insurance.

 




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