JA Mar Hall Announces Senior Appointment and Team Promotions Following £20m Transformation

Amber Franklin • November 6, 2026

 Five-Star Scottish Resort

(Copyright, text and images TCC, LDH, reproduced with kind permission)


JA Mar Hall Appoints Frances Hope As Director Of Sales


Experienced Scottish hospitality leader joins the five-star resort to drive its next  phase of growth across leisure, corporate, events and international markets.






L: Alan Grimes, Head Concierge / ML: Victoria Kane, Front of House Manager / M: Frances Hope, Director of Sales / MR: Sarah Fraser, Sales Manager 


Her appointment comes alongside four further developments across the resort's team, reflecting JA Mar Hall's continued investment in its people as it builds on its transformation and strengthens its position within Scotland's luxury hospitality sector.

Alan Grimes – Promoted to Head Concierge
Alan takes on an expanded role overseeing the resort's concierge services, ensuring guests enjoy a seamless, personalised experience both on and off the estate.

Victoria Kane – Promoted to Front of House Manager
Victoria takes on greater responsibility for the resort's day-to-day front-of-house operations and guest experience, reflecting Mar Hall's commitment to developing talent from within.


Sarah Fraser – Appointed as Sales Manager
Sarah joins the commercial team, focusing on strengthening relationships with local, UK and international partners, developing new business opportunities and driving sales across the resort's accommodation, events and experiences.





Sarah Jackson –  Pastry Chef


Sarah Jackson – Appointed as Pastry Chef
Sarah joins the culinary team, bringing fresh creativity to the resort's pastry and dessert offering, including its new Afternoon Tea menu, which launched in October.





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